Privacy Policy

Doctors Online is committed to protecting the privacy of our users who access our application and platform services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Data You Provide

We collect personal information when you:

Register for an account on our platform
Contact us with inquiries
Use our services

This information may include:

Your name and email address
Account credentials (passwords)
Company name (if applicable)
Profile image

1.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Store user preferences
Record user-specific information about pages accessed
Enhance your experience on our platform

We utilize both session cookies (expire when you close your browser) and persistent cookies (remain until deleted).

2. How We Use Your Information

Your personal information may be used for the following purposes:

To operate and maintain our platform services
To create and manage your user account
To communicate important administrative information
To respond to your inquiries and provide user support
To analyze platform performance and usage patterns
To prevent unauthorized or illegal activity
To conduct marketing analysis and demographic research
To notify you about new features or services

3. Legal Basis for Processing (GDPR)

For users in the European Union, we process your data under the following legal bases:

Legitimate Interest: Processing necessary for our business operations while balancing your rights and interests
Legal Obligation: Processing required to comply with applicable laws
Consent: Processing based on your explicit permission

4. Information Sharing and Disclosure

Doctors Online does not sell or rent your personal information to third parties. We may share information in these limited circumstances:

With service providers who assist in platform operations (e.g., FreshDesk for customer support)
When required by law or to respond to legal process
To protect the rights, property, or safety of Doctors Online, our users, or the public
In connection with any merger, sale of company assets, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority

7. External Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Policy Updates

We may update this Privacy Policy periodically. We will notify users of material changes and update the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.